Privacy Notice Patterns (Pain Management) App
Data Controller Name: Big Motive Ltd
Address: 2nd Floor, The Flatiron, 64-66, Upper Church Lane, Belfast BT1 4QL
Data Protection Officer Name: Stephen Shaw
Telephone: +44 (0) 28 9002 9918
This is the Privacy Notice for the Patterns (Pain Management) app which can be downloaded to mobile devices from the Google Play and Apple Stores. The app is designed to help people living with chronic pain to self-manage their condition. This Privacy Notice provides a broad description of the way your personal information will be processed when submitted via the app.
The primary purpose of this app is to help people living with chronic pain to understand their own pain triggers and how to make small changes to their lifestyle to help with the self-management of pain.
In order to process personal information Big Motive Ltd must have a lawful basis for doing so and at least one of the following GDPR Article 6 conditions must apply:
Processing of data submitted via the app is likely to fall under point 5 above. As the data relates to the processing of special category (health) data, the app must also comply with GDPR Article 9. The Article 9 conditions which relate to this processing include 9(2)(h) and (i).
Information submitted by users of the app will not be used by Big Motive Ltd for identification purposes. Big Motive Ltd recognises the importance of minimising the amount of personal data processed in order to protect individual’s identity and privacy. The only data requested by the app will be email address, number of years living with chronic pain and level of care received (community, GP, secondary care etc).
Information is provided by the app user about themselves.
Anonymous information submitted via the app may be shared with HSC organisations for the purposes of education and learning.
Extracts of anonymous information may also appear on HSC websites or in Press documents as appropriate across HSC organisations in Northern Ireland, the Department of Health and other government departments.
The minimum amount of personal data will only ever be shared and all sharing will be in compliance with Data Protection Law.
Information submitted via the app is stored in secure, cloud storage that is controlled by Big Motive Ltd and is located in the European Economic Area (EEA) in accordance with the national guidance.
Big Motive Ltd has a retention schedule which specifies storage periods for categories of data which reflect relevant legal requirements and limitation periods applicable to contractual claims. Once retention periods have expired we securely delete data and keep a log of deletions.
The Data Protection Act 2018 and GDPR provide individuals with a number of rights relating to their personal data:
Further information on your rights can be found on the Information Commissioners website at thislink.
If you are unhappy with any aspect of this privacy notice, or with how your personal information is being processed, please contact the Data Protection Officer at the following address:
Data Protection Officer
Big Motive Ltd
64-66, Upper Church Lane
Telephone: +44 (0) 28 9002 9918
If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Tel: 0303 123 1113
Changes to this Privacy Notice
This Privacy Notice will be kept under regular review and any updates will be placed on this website.
Updated May 2023